They dont do makeovers on people. They do them on houses. Basically- the show pays for architects and designers to re-do your home for free. The episode I was watching was where 8 teenagers who were recently orphaned lived in a house that was falling apart and had to pay the mortgage. So several had to drop out of school to work. The show came to their house and rebuilt it into a dream home for them, plus the show payed off the mortgage so the kids can go back to school. This is the only "Reality T.V." show I'll watch. :|